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Terms & Conditions

The website www.passport-collection.com is managed by RAFFLES CORPORATION LIMITED based in Kemp House, 160 City Road, London EC1V 2NX, United Kingdom.

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Use of the website www.passport-collection.com requires the acceptance of the present Terms & Conditions.

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Our website and its entire content is protected in concordance to the UK intellectual property rights. Appropriation, 

usage or copying of our website's content without our express consent is punishable by law. As such, it's strictly prohibited to copy, duplicate, modify, appropriate, fill out, expose, removing logos, removing texts, images or content, distribution of info from our website to third parties, without our express consent.

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This policy determines the Terms & Conditions of utilizing our website, the rights and obligations of parties involved in the present commercial relation and the conditions needed to be met in order to purchase the goods found on the above mentioned website.

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Any individual or legal entity (referred to as "the Client") that proceeds to purchasing any of our merchandise found on our website has to be at least 18 years of age, to have full exercise capacity and to not be incapable of purchasing goods.

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Our sold products will always be accompanied by a bill, which the Client has to keep for as long as necessary.

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We will deliver the merchandise bought by the Client from the European Union Territory. 

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Payments will be done in EURO (EUR). All prices displayed are in EURO (EUR).

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The Client must pay beforehand the value of the products purchased, in order to complete the transmission of the ownership rights on the goods purchased.

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We will list our products in such manner that the Client will fully understand the description of the products. For more info regarding certain products, please feel free to contact us.

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We have the right to remove certain products from the website, without notifying. 

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We have the right to set the desired prices and modify them at any time, without notifying.

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When placing an order, the Client must make sure the personal info provided (full name, address, phone number, e-mail address, etc.) is correct. If after placing said order, the Client notices there's an error in above mentioned info, he / she has to immediately contact us and let us know. We cannot be held liable for errors in informations that the Client created.

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After placing an order, we will first confirm it with the Client and afterwards, process it. If no confirmation exists, the package won't be sent.

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The Client is responsible with receiving the package.

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We are not responsible for the delivery times. For more informations regarding the delivery of your package, please get in touch with the courier and make sure to check the tracking number provided.

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In the Client won't claim the package, it will be sent back to us and the cost of the products will be refunded to the Client. Keep in mind that any unclaimed package leads to the Client having to pay a 25EUR fee. Please see detailed info on our Payments, shipping & returns policy.

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The Client can create an account on our website. Its role is to facilitate the services we provide. All info collected by us from the Client will be secured and stored, as described in our Privacy Policy.

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By placing an order on our website, the Client acknowledges all of our policies and agrees with them entirely. 

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In the case of a commercial dispute, the Client and ourselves should solve it amicably. The Client will not bring prejudice to our image and website in any way, or he / she will be held accountable.

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UK law is applicable entirely.

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For further information, please feel free to contact us.

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